Help with an export
What to include in your email
If a download fails or looks different from the preview, tell us which device and browser you used. Include the chosen aspect ratio, format, and resolution, along with the error message or the point where the export stopped.
Steps and screenshots
A short set of steps to reproduce the problem is enough. If a screenshot helps, crop out any private text before sending it.
Feedback and privacy questions
Tell us what you were trying to make and where the editor got in your way. You can also use this address for privacy questions, reports about the site, or questions about the terms.